RETURN POLICY

Easy Refund Process
      STEP 1: Contact us
      STEP 2: The address will be provided by mail after submitting the application.
      STEP 3: Your refund will be processed through your original method of payment. (About several working days after your return is received and inspected. )
Returns Policy
      If days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
      We will pay for the return shipping cost, if the items you received were wrong or damaged. Please note, usually you would have to pay for the return shipping cost unless the return meets one of the following verified reasons:
      -Received the wrong product
      -Item was damaged in transit
      -Item is defective. 
      * Please DO NOT return the package without applying for a return address. All packages returned without application will be destroyed, and we can not refund you the money.
      * After we receive and check it, we would refund you in usually several working days. We need to check the packages, restock the items in good condition, and so on. It may take a certain time, especially in rush hours.
      If we can not find the returned packages and your tracking numbers show the packages have been delivered, we promise to refund in several working days.

We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 
Notes：
Custom-order or personalised items do not have a right to 14 days refund.

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Processing time: 2-7 days.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

Return Address:FLAT/RM 705，7/F，FA YUEN COMMERCIAL BUILDING， NO.75，FA YUEN STREET，MONG KOK，KL，HONGKONG